Caresphere

Overview

About the Product

Caresphere is a home care agency that provides trained professionals to assist patients with their daily activities. The project aims to design and build an app to help the agency hire qualified people quickly and efficiently.

Challenges

The main challenge of the project is to ensure the user doesn't feel overwhelmed with the application process while all the legal documents are completed

Deliverables

Design the Android application for job applicant and the Caresphere Admin management backend website. 

My Role

As a main designer, my role is to design the entire application experience. Worked with cross-functional team to launch the app.

Strategy

One of the critical parts of the experience is the application form. The current application shows the fields without proper information grouping and navigation system. We restructured the form, categorized the info, and eliminated unnecessary fields to solve the issue. 

Haulink User Flow Map

Process

Visual Design - Admin Backend
Visual Design - Application App

Wireframe

Form Restructure: create a grouping system for all the field items, create an underlying system architecture to improve information flow. 

Current Application Form: current form is cluttered and unorganized. There is no information structure

One of the critical parts of the experience is the application form. The current application shows the fields without proper information grouping and navigation system. We restructured the form, categorized the info, and eliminated unnecessary fields to solve the issue. 

Result

We were able to deliver the healthcare mobile application and desktop that are functional and user-friendly. The product helps the healthcare agency complete the hiring process faster to respond to the rising demand for home care professionals. It also helps the applicants to complete the job application quicker and more efficiently. 

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